Maintenance & Support

AMC Services and Help Desk Assistance

We offer a holistic approach to IT support, combining robust Annual Maintenance Contract (AMC) services with efficient Help Desk Support. Our goal is to ensure that your IT infrastructure remains in peak condition, supported by a dedicated team ready to assist with any issues through our responsive help desk.
Annual Maintenance Contract (AMC) Services:
1. Proactive Maintenance: Our AMC services include regular check-ups and proactive maintenance to identify and address potential issues before they escalate.
2. Hardware and Software Support: From hardware malfunctions to software glitches, our AMC services cover a wide spectrum, ensuring comprehensive support for your entire IT ecosystem.
3. Scheduled Upgrades: Stay ahead with scheduled hardware and software upgrades to keep your systems aligned with the latest advancements in technology.
Help Desk Support:
1. Our help desk support operates Sunday to Friday from 9:30am to 6:00pm, providing immediate assistance to address any IT-related concerns your team may encounter.

2. Remote and Onsite Troubleshooting: through secure remote access or field visit our support team can troubleshoot and resolve issues directly, minimizing downtime and ensuring a swift resolution.

3. User-Friendly Guidance: In addition to issue resolution, we offer clear and user-friendly guidance to empower your team with the knowledge to navigate common IT challenges independently.

Passion for ICT Support:

• Comprehensive Coverage: With our combined AMC services and help desk support, your organization benefits from a complete IT support solution, ensuring both proactive maintenance and responsive assistance.

• Tailored Support Plans: Our services are customizable to meet your specific needs, allowing you to choose the level of support that aligns with your budget and requirements.

• Scalability: As your business evolves, our IT support services can scale accordingly, adapting to the changing needs of your organization.

• Presence: Our technical expertise is ready to serve you nation-wise. We have our support office throughout 7 provinces.